Frequently asked questions
Answers about clinical status, eligibility, costs, hospital review, international travel, privacy and our role as a patient coordinator.
An independent international patient coordination service focused on regenerative medicine and cell-therapy pathways in China. It is a specialist service by Access China Med.
No. We do not operate a hospital, laboratory or treatment facility.
We can pre-screen a case and coordinate formal review, but only the responsible medical institution can determine eligibility.
A credible domestic pathway has been identified, but current foreign-patient intake, criteria or pricing still require direct confirmation.
A formal research study exists. Enrolment follows the protocol and is not sold as a routine treatment package.
The answer depends on the exact product, indication, institution and route. Clinical application, registered research and drug-development trials are different.
There is no universal price. Cost depends on the product, institution, diagnostics, procedures, length of stay and patient complexity.
Medical payments should follow the institution’s formal instructions. Our coordination fee is separate.
Yes. We can review the institution, claimed status, treatment identity, evidence, price structure and red flags.
Start with diagnosis, recent key tests, current treatment and your main goal. Detailed files are requested after preliminary screening.
Usually no. Identity documents are requested only when necessary for institutional booking or formal review.
We can coordinate translation and prepare an English medical summary when needed.
It varies with the institution, complexity and missing records. Acknowledgement is faster than a final medical decision.
Where available, we can coordinate remote specialist or institutional review. Some programmes still require in-person tests.
We can help with medical supporting documents where the institution provides them, but visa approval is decided by the relevant authorities.
Usually yes, subject to visa, hospital and accommodation arrangements.
Availability varies. We can coordinate translation of key records when needed.
No. Do not change medication without instruction from the responsible physician.
No. Outcomes vary and no responsible coordinator or provider should guarantee cure or improvement.
We can explain why and, when useful, redirect the case to conventional specialists, diagnostics or second opinion through Access China Med.
Start with a confidential case summary
Tell us your diagnosis, current treatment and main goal. We will first check whether a credible pathway may justify formal hospital review.