Patient Guide
Practical answers, in decision order.
Prepare your records, understand a proposal, clarify costs and plan the journey only after the medical questions have been reviewed. Check what an enquiry, consultation and written case acceptance each mean.
Choose the question you need to resolve
Use the guide that matches the decision in front of you.
2 · Check the proposed route
3 · Clarify costs and payment
4 · Plan the journey and follow-up
Looking for treatment evidence?
Disease-specific and technical articles have their own reading paths.
Start with the decision, not a treatment booking
An enquiry, preliminary records check and specialist consultation are different steps. None alone establishes acceptance for a regenerative treatment or a research place. The receiving institution must review the relevant records and explain what, if anything, it can offer for the individual case.
- Define the question for review and prepare the relevant records with the patient's consent.
- Ask the institution whether the proposed next step is assessment, further testing, established care or research screening, and what remains undecided.
- Obtain a written hospital response, appointment scope and separate medical and coordination costs before deciding on paid travel arrangements.
RMC coordinates the agreed communication and practical support. The institution provides care and decides eligibility. A general health check or an anti-aging consultation is not evidence that a regenerative treatment was received or that it worked.
If you are also planning a general health check, keep its examination list, consultation needs, report delivery and payment arrangements separate from any specialist or treatment pathway. MyChinaCheckup's guide to a check-up and a specialist appointment explains that planning distinction. Its package terms do not determine RMC case-review or treatment terms.
Planning clarification updated .
Medical decisions remain with the receiving healthcare provider.
Illustrative planning scenario: review before travel
A treatment offer arrives before the medical records are reviewed
Illustrative planning scenario — not an account of a completed client visit.
- Request
- A traveller receives an offer described as regenerative or anti-aging and is considering paying for travel.
- Possible paths
- Pause the purchase while the exact institution, intervention and proposed legal route are checked. If a credible review pathway is identified, request institution-led assessment; assessment is not acceptance for treatment or a research place.
- Must confirm
- The exact product or procedure, claimed indication, supporting authorisation or study details, responsible institution, eligibility review, written scope, itemised charges and refund terms. A general anti-aging label is not evidence of an authorised treatment.
- Next step
- Organise the relevant records with consent and request a written institutional response before relying on a travel or treatment plan. If the route cannot be verified, do not describe it as confirmed access.
Received records are not treatment acceptance
Illustrative planning scenario — not a completed treatment case: someone has been sent a general check-up report and asks whether it supports a proposed regenerative intervention. A delivered report establishes a document milestone, not eligibility, regulatory authorisation or a recommendation for that intervention.
- Possible paths
- Ask the receiving institution whether it needs a specialist assessment, selected additional records or another established-care route. Do not convert a routine screening result into a treatment recommendation.
- Must confirm
- Which documents were issued and sent, whether the institution received and clinically reviewed them, the proposed service and indication, its verifiable regulatory or research basis, and any written acceptance still outstanding.
- Next step
- Obtain the institution’s response and any clinician-led follow-up plan before relying on travel or treatment arrangements. Report translation and coordination do not establish that treatment was given or effective.
Prepare the requested records · Check written case acceptance
Planning clarification reviewed 26 October 2026.
Let your records guide the next step.
Send a concise summary of your diagnosis, current treatment and main question. We will review the enquiry and explain what information is needed next.
Hospital review before travel. Case-by-case eligibility. No guaranteed outcomes.
Advance payment or an agreed booking deposit
Where hospital appointments and English-speaking support are being coordinated, your written plan specifies full advance payment or an agreed booking deposit. Before paying, confirm the amount, any remaining balance and deadline, and cancellation or rescheduling arrangements in writing.
Advance coordination helps the team arrange the hospital visit and reserve the agreed support. The requirement is specific to your written plan; it is not a statement that every hospital requires advance payment. No single deposit percentage applies to every booking.
Check what the payment covers, who receives it, how any deposit is counted towards the agreed total, and the written appointment status. Payment does not establish clinical eligibility or guarantee access to a treatment. Payment terms already accepted for an existing booking remain those in its agreement.
Use the payment and cancellation conditions supplied with your quotation. Ask the coordinating team to clarify any difference before paying; do not assume a deposit is refundable or non-refundable without checking the applicable terms.