Independent international patient coordinationA specialist service by Access China Med
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Privacy notice

How Regenerative Medicine China collects, uses, shares and protects personal and health information submitted through this website.

Last updated: 15 September 2026.

Who we are

Regenerative Medicine China is a specialist international patient coordination service operated by Access China Med. We are not a hospital or healthcare provider.

Information we collect

We may collect contact information, country, age, health concerns, diagnosis, treatment history, test summaries, travel timing, communication preferences and technical data such as referral source. Detailed records are requested separately when needed.

Why we use information

  • To respond to your enquiry
  • To assess whether a relevant medical pathway may exist
  • To prepare a case summary and coordinate hospital or specialist review
  • To provide quotations for coordination services
  • To manage appointments, travel support and follow-up
  • To protect the website and prevent abuse

Sharing with medical institutions

With your consent, relevant information may be shared with selected hospitals, doctors or medical teams in China for case review. We aim to share only information needed for the stated purpose. Medical institutions may have their own privacy and record-retention requirements.

Cross-border data

Because the service connects international patients with institutions in China, information may be transferred across borders. By requesting this service and providing consent, you acknowledge that relevant information may be processed in China and in the location from which our team operates.

Security

We use reasonable administrative and technical measures. No internet transmission is completely risk-free. Do not send passports, bank details or full medical archives until a secure transfer route has been agreed.

Retention

Enquiry information is kept only as long as reasonably necessary for service, legal, accounting, security and follow-up purposes. Retention may differ when a hospital creates its own medical record.

Your choices

You may ask to access, correct or delete information held by us, subject to legal or operational requirements. You may also withdraw consent for future sharing, although this may prevent further case coordination.

Cookies and analytics

The website may use essential technical storage and privacy-conscious analytics. Marketing parameters may be retained to understand how an enquiry reached the site. We do not sell personal health information.

Contact

For privacy requests, email hello@accesschinamed.com.

Legal review recommended

This notice is designed as an operational website policy and should be reviewed by qualified counsel for the target markets and data flows before large-scale advertising.

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