Confidential enquiry

Submit your case

Start with a concise medical summary. We will check whether a credible treatment, trial or specialist-review pathway appears worth pursuing in China.

One enquiry. Three short steps.

Prefer to ask a coordination question first?

Email hello@accesschinamed.comWhatsApp +86 152 5246 8298

Start with a brief question. Request an agreed route before sending detailed medical records.

Tell us who the enquiry is for, summarise the medical question and confirm permission to review your records.

  1. 1

    Your contact details

    So we can reply to the right person.

  2. 2

    Your question and records

    Use existing information. Document upload is optional.

  3. 3

    Timing and consent

    Confirm your preferences and permission to respond.

A case enquiry is not a treatment booking or a medical eligibility decision. For urgent medical needs, contact local emergency care or your treating clinician.

Step 1 of 3 · About you

Step 1 of 3

About you

Please enter your name.
Please enter your country.
Please enter a valid email.
Please enter a contact number.
Please enter age.
Please select a contact method.
Step 2 of 3

Medical question

Please select an enquiry type.
Please describe the diagnosis or concern.
Please describe current treatment.
Please list recent tests.

Up to 3 files, 5 MB each and 10 MB total. Upload only records needed for this enquiry. Do not include passports, payment details or full imaging archives. Files are delivered as attachments to our enquiry team; no public download links are created.

Please check file type and size.
Please describe your goal.
Step 3 of 3

Timing and consent

Please select timing.
By submitting, you confirm the information is accurate to the best of your knowledge. This form is not medical advice or an emergency service.

Preparing a secure form session…

Submission FAQ

Before you submit

You may attach up to 3 selected PDF/JPEG/PNG reports, 5 MB each and 10 MB combined. Start with a concise summary; we will explain how to transfer larger imaging archives if needed.

No. It is a request for preliminary screening and does not create a doctor–patient relationship or guarantee access.

No. If translation, formal case preparation, specialist consultation or verification work is recommended, the scope and fee are explained first.

This form is not monitored as an emergency service. Contact local emergency care or your treating physician immediately.

Advance payment or an agreed booking deposit

Where hospital appointments and English-speaking support are being coordinated, your written plan specifies full advance payment or an agreed booking deposit. Before paying, confirm the amount, any remaining balance and deadline, and cancellation or rescheduling arrangements in writing.

Advance coordination helps the team arrange the hospital visit and reserve the agreed support. The requirement is specific to your written plan; it is not a statement that every hospital requires advance payment. No single deposit percentage applies to every booking.

Check what the payment covers, who receives it, how any deposit is counted towards the agreed total, and the written appointment status. Payment does not establish clinical eligibility or guarantee access to a treatment. Payment terms already accepted for an existing booking remain those in its agreement.

Use the payment and cancellation conditions supplied with your quotation. Ask the coordinating team to clarify any difference before paying; do not assume a deposit is refundable or non-refundable without checking the applicable terms.

Clarify your written plan and payment arrangements