How the international patient pathway works
A staged process designed to answer the medical and access questions before you commit to travel, treatment or a substantial payment.
From case summary to coordinated care
Each stage has a different purpose. Progressing to the next stage depends on the information and decisions from the previous one.
Submit a case summary
Diagnosis, disease course, current treatment, recent tests, main goal and travel timing.
Administrative screening
We check whether a credible pathway exists and identify missing records or obvious mismatches.
Case preparation
Key records are organised, translated or summarised around a focused medical question.
Institutional review
The hospital, specialist or research team assesses the case and may request more information.
Plan, consent and quote
The responsible institution explains the proposed route, limitations, tests, schedule and medical fees.
China coordination
Appointments, documents, language, travel, admission and follow-up are coordinated.
Pre-screening is administrative, not medical approval.
We can recognise when important records are missing, when a claimed pathway cannot be verified, or when the diagnosis does not match the programme. We cannot replace the hospital’s medical assessment.
- Confirm the diagnosis and treatment goal
- Check public clinical and regulatory status
- Identify current international-access questions
- Build a concise list of required records
- Explain likely next steps and service fees
Formal review turns an enquiry into a medical plan — or a clear “not appropriate.”
A useful hospital response should address the specific condition, product or procedure, eligibility, risks, alternatives, timing and fees. It may also explain that the proposed route is not appropriate.
We do not treat rejection as a failed service. Avoiding an unsuitable treatment is a valuable outcome. When another route is more appropriate, we can discuss a conventional specialist consultation or second opinion.
Coordination begins after the medical route is clear.
Once the institution issues written instructions, we can help organise the practical journey. Scope varies by case, but may include:
- Appointment and admission coordination
- Medical invitation or supporting documents where available
- English–Chinese communication and interpreter support
- Airport, accommodation and local logistics
- Payment instructions and document preparation
- Translated records and post-treatment communication
Frequently asked questions
We aim to acknowledge a complete case summary within one business day. Medical review time depends on the institution, specialist availability and missing records.
The basic administrative screening can be free. Translation, formal case preparation, specialist consultation or institution review may carry a fee, which is disclosed before work begins.
No. The hospital or research team makes the medical decision after reviewing the case.
Yes. Our value is in preparing the case, verifying the route, coordinating communication and supporting international logistics; we do not claim to own the hospital relationship.
Only after the service, responsible entity, scope, cancellation terms and payment instructions are clear. Medical fees should follow the hospital’s formal process.
We will say so. Where useful, we may suggest a conventional specialist review or another medical pathway through Access China Med.
Start with a confidential case summary
Tell us your diagnosis, current treatment and main goal. We will first check whether a credible pathway may justify formal hospital review.